Knirps® products that were purchased on this Website can be returned within 30 days of purchase as long as the products are unused and in their original condition and packaging.
If a product is being returned to Knirps® Singapore due to a manufacturing defect (see 2-Year Guarantee policy), once the returned product has been inspected and approved by Knirps, the amount of the purchase price will be applied to the credit card that was used to purchase the product; refunds can only be applied to the credit card that was used to purchase the product. Refunds can also be applied toward a replacement product.
All Knirps® products purchased are guaranteed against any manufacturing defects for a period of two years from the date of purchase.
Should you have a problem with your Knirps® product that you think is covered under the 1-Year Guarantee
If after inspecting returned product, we determine that it is covered by the 2-Year Guarantee, we will replace it with the same or similar product.
If it is determined that the product is not covered by the 2-Year Guarantee, we will inform you promptly.